Sutter Medical Foundation (SMF), committed to providing a consistent, high quality patient experience, is looking for additional community members to join their Patient Family Advisory Council (PFAC). The Council helps provide insight and feedback about the experiences patients and their families have had at Sutter Medical Foundation in the Sacramento area.
“We are working to make the voice of the patient and family evident in everything we do,” said Roberta Mori, Director of Patient and Family Engagement at Sutter Health. “At Sutter Health, we value our patients’ voices and understand they can help us to improve and promote patient-centered care.”
Advisors with the PFAC will collaborate with leadership, care teams, and clinical teams at SMF to help improve the patient experience for future patients. They will share their experiences and perspectives, providing SMF staff with an insider’s view about the patient experience and ensuring that the Sutter Health–affiliated medical foundation continuously improves the care they provide for patients and families.
Those interested in learning more about the Patient Family Advisory Council or signing up to be a volunteer can visit www.sutterhealth.org/pfac to complete an online application. Interested community members may also contact SMF via email at patientfamilyeng@sutterhealth.org.